The Lovely People of the Inland Revenue Tax Credits Department

Yesterday afternoon, the CIH did battle with the lovely people of the Inland Revenue Tax Credits Department. Having informed them of his new post and the fact that he now receives financial gain for his work as CIH, the lovely people of the Inland Revenue Tax Credits Department sent Mr & Mrs CIH six big envelopes containing between them, 2 final notice awards for 2004/2005 (they have already had at least six of these); 2 final notice awards for 2005/2006 (they have already had at least six of these too); and 2 award notices for 2006/2007.

This would have been okay but the lovely people of the Inland Revenue Tax Credits Department had made a mistake on the income figures so the CIH phoned the lovely people of the Inland Revenue Tax Credits Department to inform them of this fact. Mr & Mrs CIH can now expect another batch of envelopes containing more of the same information that they have already received at least eight times previously. The CIH suggested that they might like to refrain from sending all this information again. Unfortunately, the system (don't you love the way that it is always the systems' fault) cannot cope with such a suggestion and will automatically generate more of the same and it's only the postman who suffers.

And so the lovely people of the Inland Revenue Tax Credits Department are single-handedly (or more than likely multi-handedly) keeping the Royal Mail in profit at the expense of the tax payer. Hooray!